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A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
A service guarantee is a marketing tool service firms have increasingly been using to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize their internal management of customer complaint and service recovery. [1] By delivering service guarantees, companies entitle ...
PANDORA Digital Archiving System (PANDAS), Heritrix, Bamboo, NLA Trove, HTTrack, Webrecorder, outbackCDX. 4. >10. The National Library of Australia leads the 'PANDORA' component of the Australian Web Archive which takes a selective approach and is a collaborative program of 10 agencies providing curatorial input.
A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1][2] The issuance of an RMA/RGA is a key gatekeeping moment in the reverse ...
Days to return for a full refund: 365, except for major appliances (30 days after delivery); TVs, home theater displays, laptops, tablets (14 days after receipt); and computers and electronics (90 ...
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Overview of AOL Mail. AOL Mail is always looking to improve on the features you know and love, while also ensuring the best safety and performance. Although you can't switch back to the classic version of AOL Mail ...
13 can amend terms just by posting changes on their own website; a majority disclaim responsibility for confidentiality or backups; most promise to preserve data only briefly after terminating service; few promise to delete data thoroughly when the customer leaves; some monitor the customers' data to enforce their policies on use
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
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