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2. Text (company) - Wikipedia

   en.wikipedia.org/wiki/Text_(company)

   Text (formerly LiveChat Software, WSE: TXT) [4] is a customer service software company. [5] It provides programmable tools for making B2B and B2C communication functions using its web service APIs [6]. It is also making software as a service products related to artificial intelligence, customer support, e-commerce, and lead generation.

3. Chatbot - Wikipedia

   en.wikipedia.org/wiki/Chatbot

   A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

4. List of chatbots - Wikipedia

   en.wikipedia.org/wiki/List_of_chatbots

   List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...

5. Microsoft takes its AI push to customer service call centers

   www.aol.com/news/microsoft-takes-ai-push...

   Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

6. Applications of artificial intelligence - Wikipedia

   en.wikipedia.org/wiki/Applications_of_artificial...

   Another application is an AI resume builder that compiles a CV in 5 minutes. Chatbots assist website visitors and refine workflows. Online and telephone customer service An automated online assistant providing customer service on a web page. AI underlies avatars (automated online assistants) on web pages.

7. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

   www.aol.com/news/delivery-firms-ai-chatbot-goes...

   An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a ... For premium support please call: 800-290-4726 more ways to reach us. Mail ...

8. Conversational commerce - Wikipedia

   en.wikipedia.org/wiki/Conversational_commerce

   Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.

9. LiveChat - Wikipedia

   en.wikipedia.org/wiki/LiveChat

   livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...