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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
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Title page of Lucubrationes, 1541 edition, one of the first books to use a variant of the word encyclopedia in the title. An encyclopedia ( American English) or encyclopaedia ( British English) [ 1] is a reference work or compendium providing summaries of knowledge, either general or special, in a particular field or discipline. [ 2][ 3 ...
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