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HP Community Desktops Business PCs, Workstations and Point of Sale Systems HP Care Pack - Can't register, no info received, can't get w...
01-30-2021 02:15 PM. I had purchased HP Care Pack for my laptop which is valid for 3 years from the date of purchase and it's clearly mentioned that N-CSR Battery Replacement is one of the many deliverables of the HP Care Pack. However, when I reached out to Customer Support, they're denying the fact and I am being told to replace the battery ...
I bought a new laptop together with a 3 year care pack online via the HP store. I've got my laptop, but no information on the 3 year care pack. All I can see is the standard 12 month warranty. Does anyone know how to find my care pack information?
266. HP Support Agent. 03-09-2024 12:50 PM. Hi @Anisaftab, Welcome to the HP Support Community. I understand you are facing an issue with the Carepack refund. Not to worry I will help you to get a resolution to resolve the issue. If no service event occurs after the purchase date of the Care Pack, you are allowed to claim a rebate for the price ...
HP Support Agent. 02-09-202409:06 PM. Hi @Jerome68, Welcome to the HP Support Community. I'm sorry to hear about the difficulties you're experiencing with your HP Care Pack rebate. It seems like you've already taken the necessary steps by emailing the required documents and attempting to contact HP customer service.
Hello, I would like to cancel the HP Care Pack order that I put in this morning, may I ask how I might do that? Thank you for your time and help.
My care pack for my HP Pavilion laptop ended last month. Since there were no repairs during this time, I submitted a care pack rebate claim at focus.crc@hp.com, along with a copy of the receipt. This was about 10 days ago, and I have not yet received any acknowledgement email that the care pack re...
Fill out the form -- in the box used to describe your issue, include a brief description of the issue and include your Care Pack ID (contract number). HP Pavilion x360 - 11-k020nr - Contact Support. After you submit the form, you will be offered contact options. For those reading, contact HP Technical Support.
The change from "Care Pack" to "Bundled Warranty" in your support options likely indicates a shift in the type of warranty coverage you have. It might suggest that your device is now only covered by the standard bundled warranty rather than the additional enhanced coverage provided by a Care Pack.
Hello, When I purchased the 3 year HP Care pack, I was told that if I didn’t use the warranty during the warranty period, I’m eligible for the refund. I want to get a refund on the unused HP Care Warranty pack after the warranty expired. But I don’t see a clear way to connect to the customer suppo...