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This is the latest accepted revision, reviewed on 28 September 2024. William Ray Norwood Jr. (born January 17, 1981), [ 1 ] known professionally as Ray J, is an American R&B singer, songwriter, television presenter, and actor. Born in McComb, Mississippi and raised in Carson, California, he is the younger brother of singer and actress Brandy.
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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