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  2. Adobe Technical Communication Suite - Wikipedia

    en.wikipedia.org/wiki/Adobe_Technical...

    Adobe Technical Communication Suite is a collection of applications made by Adobe for technical communicators, help authors, instructional designers, and eLearning and training design professionals. It includes Adobe FrameMaker, Adobe RoboHelp, Adobe Acrobat, Adobe Captivate, and Adobe Presenter . The suite allows users to author, manage, and ...

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  4. Information technology generalist - Wikipedia

    en.wikipedia.org/wiki/Information_Technology...

    Information technology generalist. An information technology generalist is a technology professional proficient in many facets of information technology without any specific specialty. Furthermore, an IT generalist is generally considered to possess general business knowledge and soft skills allowing them to be adaptable in a wide array of work ...

  5. Here are 7 job description samples that are sure to get you ...

    www.aol.com/7-job-description-samples-sure...

    Responsibilities: Respons to customer questions and queries by email, chat, phone, or social media. Working together with your manager to resolve critical issues quickly. ... For premium support ...

  6. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    Description. Information systems technicians operate and maintain information systems, facilitating system utilization. In many companies, these technicians assemble data sets and other details needed to build databases. This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions.

  7. Technical writer - Wikipedia

    en.wikipedia.org/wiki/Technical_writer

    Technical writer. A technical writer is a professional communicator whose task is to convey complex information in simple terms to an audience of the general public or a very select group of readers. Technical writers research and create information through a variety of delivery media (electronic, printed, audio-visual, and even touch). [ 1]

  8. Peer support specialist - Wikipedia

    en.wikipedia.org/wiki/Peer_support_specialist

    Peer support specialist. A peer support specialist is a person with "lived experience" who has been trained to support those who struggle with mental health, psychological trauma, or substance use. Their personal experience of these challenges provide peer support specialists with expertise that professional training cannot replicate.

  9. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Friendly and knowledgeable tech support over the phone. Let Assist by AOL help with virus removal, slow computers and more. Get tech help now. Or call 1-855-845-8225.