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  2. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting. Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  3. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    Histogram. Pareto chart. Scatter diagram. Flow chart. Run chart. The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used ...

  4. Computer maintenance - Wikipedia

    en.wikipedia.org/wiki/Computer_maintenance

    Computer maintenance is the practice of keeping computers in a good state of repair. A computer containing accumulated dust and debris may not run properly. A computer containing accumulated dust and debris may not run properly.

  5. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  6. Helpdesk and incident reporting auditing - Wikipedia

    en.wikipedia.org/wiki/Helpdesk_and_incident...

    Helpdesk and incident reporting auditing. Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been ...

  7. Runbook - Wikipedia

    en.wikipedia.org/wiki/Runbook

    Typically, a runbook contains procedures to begin, stop, supervise, and debug the system. It may also describe procedures for handling special requests and contingencies. An effective runbook allows other operators, with prerequisite expertise, to effectively manage and troubleshoot a system. Through runbook automation, [1] these processes can ...

  8. Corrective maintenance - Wikipedia

    en.wikipedia.org/wiki/Corrective_maintenance

    The steps of corrective maintenance are, following failure, diagnosis – elimination of the part, causing the failure – ordering the replacement – replacement of the part – test of function and finally the continuation of use. The basic form of corrective maintenance is a step-by-step procedure. The object's failure triggers the steps.

  9. Computer hardware - Wikipedia

    en.wikipedia.org/wiki/Computer_hardware

    Computer hardware. PDP-11 CPU board. Computer hardware includes the physical parts of a computer, such as the central processing unit (CPU), random access memory (RAM), motherboard, computer data storage, graphics card, sound card, and computer case. It includes external devices such as a monitor, mouse, keyboard, and speakers. [ 1][ 2]