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Columbia Water is the drinking water, wastewater, and stormwater utility owned and operated by the City of Columbia, South Carolina. Staff maintain the City’s drinking water supply, collect and treat the City’s wastewater, design and oversee construction of many City construction projects, and monitor stormwater drainage and water quality ...
Payments Accepted: Water, Sewer & Stormwater Utility Bills. Location: Water/Sewer Bill Payment Portal. To pay for other city services online, visit the City of Columbia Online Payment Portal. Payments Methods: Visa, Master Card, American Express, Discover, Electronic Check.
Customer Care. Customer Services assists customers with utility billing inquiries, takes customer concerns or questions for the City, and directs those concerns to the appropriate Department. Call +1 (803) 545-3300 24 hours a day, 7 days a week, for assistance. You don’t have to wait on hold!
Your bill adds the base and volumetric fees together to give you your Water Charges and Sewer Charges separately. Customers inside the City are also charged a Storm Water Utility Fee while customers outside the City are charged Hydrant and Fire Fees in addition to their water and sewer charges.
Columbia Water is the water, sewer and stormwater utility owned and operated by the City of Columbia, SC.
The City of Columbia tracks water usage in Units of 100 cubic feet. All customers are charged a flat fee for up to the first 3 Units (2244 gallons) of water use. This fee is based on meter connection size and location (see below).
The City of Columbia Customer Assistance Program is available to Columbia Water customers in critical financial need to help pay their past-due water and sewer bills. If you qualify, the program will pay for up to 75% of a water or sewer bill up to $1,000.
City Of Columbia Application for Water Service Contract. Customer Care Division, P.O. Box 147, Columbia, S.C. 29217 PHONE: (803) 545-3300 | FAX: (803) 733-8219. Please allow two business days from submission of contract for the processing of your request.
Water accounts can be opened or transferred by completing the new Online Application Form. Please allow two business days from submission of contract for the processing of your request. In some cases, we may need to contact you for additional information before processing your request. New - Online Application Form!
You may contact the office at +1 (803) 545-3400 to confirm the availability of water and sewer prior to application, and to confirm water meter and sewer tap fees. You may also email us at [email protected] for all inquiries and requests.