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  2. About error message 'We have found a virus on your attachment ...

    help.aol.com/articles/message-we-have-found-a...

    You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...

  3. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-reading-or...

    Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet ...

  4. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  5. Malicious Software Removal Tool - Wikipedia

    en.wikipedia.org/wiki/Malicious_Software_Removal...

    Malicious Software Removal Tool. Microsoft Windows Malicious Software Removal Tool ( MSRT) is a freeware second-opinion malware scanner that Microsoft 's Windows Update downloads and runs on Windows computers each month, independent of the install antivirus software. First released on January 13, 2005, [ 2] MSRT does not offer real-time protection.

  6. Microsoft Safety Scanner - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Safety_Scanner

    Microsoft Safety Scanner. Microsoft Safety Scanner is a free time-limited virus scan utility similar to the Windows Malicious Software Removal Tool. It is used to scan a system for computer viruses and other forms of malware. It was released on 15 April 2011, following the discontinuation of the Windows Live OneCare Safety Scanner.

  7. Norton Internet Security - Wikipedia

    en.wikipedia.org/wiki/Norton_Internet_Security

    Norton Internet Security, developed by Symantec Corporation, is a discontinued computer program that provides malware protection and removal during a subscription period. It uses signatures and heuristics to identify viruses. Other features include a personal firewall, email spam filtering, and phishing protection.

  8. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/articles/recognize-a-hacked-aol...

    Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account. Review our help article for ways you can keep your account safe.

  9. Download attachments in AOL Mail - AOL Help

    help.aol.com/articles/download-attachments-in...

    Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments

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