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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
The National Alliance ( Malay: Perikatan Nasional; abbrev: PN) is a far-right political coalition composed of the Malaysian United Indigenous Party, Pan-Malaysian Islamic Party, Malaysian People's Movement Party, Sabah Progressive Party, and Malaysian Indian People's Party. This coalition was preceded by the Malaysian Party Alliance Association ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
Asian shares were mostly lower Friday after a retreat on Wall Street, where a drop in Nvidia stock pulled stocks lower. Japan's benchmark Nikkei 225 edged up less than 0.1% to 38,645.63 after the ...
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In the 2022 Malaysian general election, Pakatan won most of its seats in the Dewan Rakyat in the states of Selangor, Johor, Penang, Perak, Melaka, and Negeri Sembilan, while losing to Perikatan Nasional candidates in the states of Kelantan, Terengganu, Kedah, and Perlis by large margins. It won the largest number of seats with 82, but fell ...
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The impact factor ( IF) or journal impact factor ( JIF) of an academic journal is a scientometric index calculated by Clarivate that reflects the yearly mean number of citations of articles published in the last two years in a given journal, as indexed by Clarivate's Web of Science . As a journal-level metric, it is frequently used as a proxy ...