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KSA is a framework for evaluating job applicants based on their knowledge, skills, and abilities. It is used by some federal agencies in the US, but was phased out in 2009 by the Office of Personnel Management.
A résumé, sometimes spelled resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new employment.
Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.
The typical application also requires the applicant to provide information regarding relevant skills, education, and experience (previous employment or volunteer work). The application itself is a minor test of the applicant's literacy, penmanship, and communication skills. A careless job applicant might disqualify themselves with a poorly ...
A retail clerk, also known as a sales clerk, is a service role in a retail business that involves receiving and selling merchandise to customers. Learn about their job description, skills, pay, and how automation has affected their employment.
Sales are activities related to selling or the number of goods sold in a given time period. Learn about the definition, stages, skills, and management of sales, as well as the relationship between sales and marketing.
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