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The Host or Hostess at a restaurant is the first person who meets the customer and makes sure they are comfortable. Some duties include managing the reservation book and offering menus and drinks to guests once they sit down.
This restaurant host job description sample can help you create a posting that will attract the most reliable candidates to your dining establishment. Every restaurant is different, so you’ll want to customize this template with the specific requirements and desired skills for your position.
Role: We seek a Host or Hostess to join our restaurant team as guests' first point of contact. The job responsibilities include greeting guests, providing clear and accurate wait times, and guiding customers to their tables. A passion for customer service and strong communication and organizational skills are required.
Responsibilities: Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name. Use visual cues to seat Guests in either the bar or dining area, depending on their preference.
A Host’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Examples of Host duties and responsibilities include: Greeting customers as they walk into the restaurant. Helping guests with reservations and guiding them to their table.
A restaurant host is an important position in any hospitality establishment because they’re responsible for creating an inviting environment, booking reservations and waitlists, collaborating with staff members, and using tools to ensure everything runs smoothly.
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