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Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the Xfinity brand). [2] [3] In 2012, Comcast Business grew by 34%, the fastest growth of any of Comcast ...
Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
Xfinity. Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications business segment and division of Comcast Corporation. It is used to market consumer cable television, internet, telephone, and wireless services provided by the company. The brand was first introduced in 2010; prior to that, these services ...
Xfinity. Adelphia Communications Corporation: assets acquired by Time Warner Cable and Comcast in 2006. Comcast Entertainment Television (CET) Comcast Television 2 (Michigan) Commuter Cable. ExerciseTV (with Time Warner Cable, New Balance, and Jake Steinfeld) Group W Cable.
Society of Consumer Affairs Professionals. Website. frankeliason.com. Frank Eliason is an American corporate executive and author. Referred to as "the most famous customer service manager in the US, possibly the world" by BusinessWeek, [1] Eliason is best known for developing the use of social media in the practice of customer relations. [2]
Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...
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Comcast Business VoiceEdge Now Available in Denver Area Cloud-Based Voice Service Improves Mobility and Efficiency for Local Businesses; Provides Full Suite of Unified Communications Features ...
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