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  2. Bad Customer Service? Blame the Bosses' Bad Policies

    www.aol.com/news/2012-05-25-bad-customer-service...

    In many cases, bad customer service isn't caused by negligent or incompetent employees. Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: 800-290-4726 ...

  3. 'The customer is always right?' Is AI the antidote to bad ...

    www.aol.com/customer-always-ai-antidote-bad...

    Worldwide, organizations are putting $3.7 trillion annually at risk because of bad customer experiences, according to research from Qualtrics XM Institute. U.S. businesses risk losing $846 billion ...

  4. Complaint tablet to Ea-nāṣir - Wikipedia

    en.wikipedia.org/wiki/Complaint_tablet_to_Ea...

    The complaint tablet to Ea-nāṣir ( UET V 81) [1] is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 BCE. It is a complaint to a merchant named Ea-nāṣir from a customer named Nanni. Written in Akkadian cuneiform, it may be the oldest known written customer complaint. It is currently kept in the British Museum. [2]

  5. United Breaks Guitars - Wikipedia

    en.wikipedia.org/wiki/United_Breaks_Guitars

    The song takes a humorous look at Carroll's dealings with "the unflappable" United customer service employee Ms. Irlweg; it targets the "flawed policies" that she was forced to uphold. In March 2010, "United Breaks Guitars: Song 3" was released. The song notes that not all employees at United are "bad apples." The final line of the trilogy of ...

  6. Office Humor: Bad Customer Service Skills - AOL

    www.aol.com/news/2010-06-11-office-humor-bad...

    For premium support please call: 800-290-4726 more ways to reach us

  7. Media manipulation - Wikipedia

    en.wikipedia.org/wiki/Media_manipulation

    Propaganda laundering is a method of using a less trusted or less popular platform to publish a story of dubious origin or veracity for the purposes of reporting on that report, rather than the story itself. This technique serves to insulate the secondary more established media from having to issue a retraction if the report is false.

  8. Wikipedia:Requests for administrator attention - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Requests_for...

    You can report them at Phabricator. Make someone an administrator. Only bureaucrats can do this, and only following community consensus at Wikipedia:Requests for adminship. Remove administrator status from someone. This is done by bureaucrats or stewards, and only on the request of the Arbitration Committee or by request of the administrator.

  9. The High Price of Bad Customer Service - AOL

    www.aol.com/2011/09/27/the-high-price-of-bad...

    Apple (AAPL) has earned my loyalty for treating me better than I deserved after I "dunked" two different iPhones. Too bad more companies don't look after their customers this well. Details of the ...