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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Software-defined networking ( SDN) is an approach to network management that enables dynamic and programmatically efficient network configuration to improve network performance and monitoring in a manner more akin to cloud computing than to traditional network management. [1] SDN is meant to improve the static architecture of traditional ...
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Networking hardware, also known as network equipment or computer networking devices, are electronic devices that are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. [ 1] Units which are the last receiver or generate data are called hosts, end ...
Network service. In computer networking, a network service is an application running at the network application layer and above, that provides data storage, manipulation, presentation, communication or other capability which is often implemented using a client–server or peer-to-peer architecture based on application layer network protocols. [1]