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  2. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    Return merchandise authorization. A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]

  3. Warranty - Wikipedia

    en.wikipedia.org/wiki/Warranty

    Warranty. In law, a warranty is an expressed or implied promise or assurance of some kind. The term's meaning varies across legal subjects. [1] In property law, it refers to a covenant by the grantor of a deed. [2] In insurance law, it refers to a promise by the purchaser of an insurance about the thing or person to be insured.

  4. Automotive warranty - Wikipedia

    en.wikipedia.org/wiki/Automotive_warranty

    Automotive warranty. An automotive warranty is a guarantee provided by a vehicle manufacturer or a third party, ensuring that any defects or issues with a vehicle will be repaired or addressed within a specified period after purchase. [1] This warranty is most often an important aspect of purchasing vehicles since it provides buyers with ...

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  6. Ex gratia - Wikipedia

    en.wikipedia.org/wiki/Ex_gratia

    Ex gratia ( / ˌɛks ˈɡreɪʃ ( i) ə /; [1] also spelled ex-gratia) is Latin for "by favour", and is most often used in a legal context. When something has been done ex gratia, it has been done voluntarily, out of kindness or grace. In law, an ex gratia payment is a payment made without the giver recognising any liability or legal obligation.

  7. What to do if a car insurance company denies your claim - AOL

    www.aol.com/finance/car-insurance-company-denies...

    Understanding the claim denial letter and why an auto insurance company decided not to make a payout is the first step in determining the validity of a denied car insurance claim. Most instances ...

  8. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

  9. Verification and validation - Wikipedia

    en.wikipedia.org/wiki/Verification_and_validation

    Verification is intended to check that a product, service, or system meets a set of design specifications. [6] [7] In the development phase, verification procedures involve performing special tests to model or simulate a portion, or the entirety, of a product, service, or system, then performing a review or analysis of the modeling results.

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