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Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [ 1] It is an important component of business strategy [ 2] and a major factor in maintaining competitiveness. Market research helps to identify and analyze the needs of the market, the ...
Experts generally agree that Americans consume too much added sugar every day, so many of us turn to zero-calorie sweeteners to satisfy a sweet tooth. The US Food and Drug Administration has ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
Here’s what to keep in mind about healthy weights and average weights for men: The average weight for men is 197.9 pounds. However, weight can be influenced by several factors, such as age ...
Cipto Mangunkusumo or Tjipto Mangoenkoesoemo (4 March 1886 in Pecangakan, Ambarawa, Semarang – 8 March 1943 in Batavia) was a prominent Indonesian independence leader and Sukarno 's political mentor. Together with Ernest Douwes Dekker and Soewardi Soerjaningrat, he was one of the three founders of the influential Indische Party, a political ...