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2. Return merchandise authorization - Wikipedia

   en.wikipedia.org/wiki/Return_merchandise...

   Return merchandise authorization. A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]

3. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

4. Rescission (contract law) - Wikipedia

   en.wikipedia.org/wiki/Rescission_(contract_law)

   In contract law, rescission is an equitable remedy which allows a contractual party to cancel the contract. Parties may rescind if they are the victims of a vitiating factor, such as misrepresentation, mistake, duress, or undue influence. [ 1] Rescission is the unwinding of a transaction. This is done to bring the parties, as far as possible ...

5. Request for quotation - Wikipedia

   en.wikipedia.org/wiki/Request_for_quotation

   Request for quotation. A request for quotation ( RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitation for bid (IfB). [ 1]

6. Receipt - Wikipedia

   en.wikipedia.org/wiki/Receipt

   Admiralty law. A receipt (also known as a packing list, packing slip, packaging slip, (delivery) docket, shipping list, delivery list, bill of the parcel, manifest, or customer receipt) is a document acknowledging that a person has received money or property in payment following a sale or other transfer of goods or provision of a service. [ 1 ...

7. Remittance advice - Wikipedia

   en.wikipedia.org/wiki/Remittance_advice

   Remittance advice is a letter sent by a customer to a supplier to inform the supplier that their invoice has been paid. If the customer is paying by cheque, the remittance advice often accompanies the cheque. The advice may consist of a literal letter (e.g., "To Whom it May Concern: Your shipment of the 10th inst was received in good order ...