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Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
Travis Hoium, The Motley Fool. July 30, 2024 at 9:36 AM. Comcast (NASDAQ: CMCSA) has skated along as a potential winner no matter how the media landscape plays out because of its exposure to cable ...
The rates for cable services increased excessively, surpassing inflation. As a result, the Cable Television Consumer Protection and Competition Act of 1992 had been enacted by the U.S. Congress. The Act had the goal to restore Federal regulation of the cable television industry and respond to complaints about poor cable service and high rates. [2]
December 19, 2023 at 9:08 AM. Comcast, the largest cable operator in the U.S., said personal data for approximately 35.9 million customers of its Xfinity services may have been illegally accessed ...
Internet. Network neutrality, often referred to as net neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering users and online content providers consistent transfer rates regardless of content, website, platform, application, type of equipment, source address, destination ...
Comcast's Xfinity customers across northern Delaware Tuesday morning reported widespread service outages. The company appeared to restore service to at least some customers around 8:30 a.m ...
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [73] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [74]
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