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  2. List of automobiles known for negative reception - Wikipedia

    en.wikipedia.org/wiki/List_of_automobiles_known...

    Jeep Commander. The Jeep Commander is a 3-row SUV based on the Jeep Grand Cherokee, introduced for the 2006 model year. Launched at the onset of the 2000s energy crisis, the Commander was a commercial failure that was withdrawn after four years on the market and has received poor retroactive reviews.

  3. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Revenue. $241.7 million (2017) Employees (2019) 592. Website. www .consumerreports .org. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

  4. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]

  6. Fuel-Efficient Cars and SUVs Rated ‘Best Deals’ by Consumer ...

    www.aol.com/fuel-efficient-cars-suvs-rated...

    The average new car in August 2022 cost $46,259, according to a recent J.D. Power sales report. That's 12% higher than August 2021, and it reflects an all-time high for new car prices. Meanwhile,...

  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  8. Suzuki Motor Corp. v. Consumers Union of the U.S., Inc.

    en.wikipedia.org/wiki/Suzuki_Motor_Corp._v...

    The compact SUV Suzuki Samurai gained a reputation in the U.S. market of being an unsafe car and prone to a rollover after Consumer Reports, the magazine arm of Consumers Union, reported that during a 1988 test on the short course avoidance maneuver (Consumer Union Short Course Double Lane Change, or CUSC for short), the Samurai experienced what they deemed as an unacceptable amount of tipover ...

  9. Consumers' Checkbook - Wikipedia

    en.wikipedia.org/wiki/Consumers'_Checkbook

    Consumers' Checkbook /Center for the Study of Services (doing business as Consumers’ CHECKBOOK) is an independent, nonprofit consumer organization. It was founded in 1974 [ 1] in order to provide survey information to consumers about vendors and service providers. There are both print and online publications in the Boston, Chicago, Delaware ...

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