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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]
Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...
Relational database. A relational database ( RDB[ 1]) is a database based on the relational model of data, as proposed by E. F. Codd in 1970. [ 2] A database management system used to maintain relational databases is a relational database management system ( RDBMS ). Many relational database systems are equipped with the option of using SQL ...
Core Data is an object graph and persistence framework provided by Apple in the macOS and iOS operating systems. It was introduced in Mac OS X 10.4 Tiger and iOS with iPhone SDK 3.0. [ 1 ] It allows data organized by the relational entity–attribute model to be serialized into XML , binary , or SQLite stores.
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Oracle Database. Oracle Database (commonly referred to as Oracle DBMS, Oracle Autonomous Database, or simply as Oracle) is a proprietary multi-model [ 4] database management system produced and marketed by Oracle Corporation . It is a database commonly used for running online transaction processing (OLTP), data warehousing (DW) and mixed (OLTP ...
A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions. Typical information that a decision support application might gather and present ...