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  2. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    Responsibility assignment matrix. In business and project management, a responsibility assignment matrix[ 1] ( RAM ), also known as RACI matrix[ 2] ( / ˈreɪsi /) or linear responsibility chart[ 3] ( LRC ), is a model that describes the participation by various roles in completing tasks or deliverables [ 4] for a project or business process.

  3. Medical assistant - Wikipedia

    en.wikipedia.org/wiki/Medical_assistant

    Medical assistant. A medical assistant, also known as a "clinical assistant" or healthcare assistant in the US [ 1] is an allied health professional who supports the work of physicians, nurse practitioners, physician assistants and other health professionals, usually in a clinic setting. Medical assistants can become certified through an ...

  4. Direct support professional - Wikipedia

    en.wikipedia.org/wiki/Direct_support_professional

    t. e. Direct Support Professionals ( DSPs) are professionals who work directly with people with intellectual and developmental disabilities, with the aim of assisting the individual to become integrated into their community or the least restrictive environment. DSPs share similar job duties with professional caregivers; they may assist with ...

  5. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  6. Adobe Technical Communication Suite - Wikipedia

    en.wikipedia.org/wiki/Adobe_Technical...

    Adobe Technical Communication Suite is a collection of applications made by Adobe for technical communicators, help authors, instructional designers, and eLearning and training design professionals. It includes Adobe FrameMaker, Adobe RoboHelp, Adobe Acrobat, Adobe Captivate, and Adobe Presenter . The suite allows users to author, manage, and ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  8. Contracting Officer's Technical Representative - Wikipedia

    en.wikipedia.org/wiki/Contracting_Officer's...

    A Contracting Officer's Technical Representative (COTR) is a business communications liaison between the United States government and a private contractor.The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside of the normal business practices of its supporting ...

  9. Technical writer - Wikipedia

    en.wikipedia.org/wiki/Technical_writer

    Technical writer. A technical writer is a professional communicator whose task is to convey complex information in simple terms to an audience of the general public or a very select group of readers. Technical writers research and create information through a variety of delivery media (electronic, printed, audio-visual, and even touch). [ 1]