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A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.
Virtual collaboration is the method of collaboration between virtual team members that is carried out via technology-mediated communication. Virtual collaboration follows the same process as collaboration, but the parties involved in virtual collaboration do not physically interact and communicate exclusively through technological channels. [1]
Videotelephony (also known as videoconferencing or video call) is the use of audio and video for simultaneous two-way communication. [1] There are many terms to refer to videotelephony. Videophones are standalone devices for video calling (compare Telephone ). In the present day, devices like smartphones and computers are capable of video ...
Telepresence. Telepresence refers to a set of technologies which allow a person to feel as if they were present, to give the appearance or effect of being present via telerobotics, at a place other than their true location. Telepresence requires that the users' senses interact with specific stimuli in order to provide the feeling of being in ...
Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
A virtual number, also known as direct inward dialing ( DID) or access numbers, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP. A virtual number can work like a gateway between ...
Virtual reality exposure therapy (VRET) is a form of exposure therapy for treating anxiety disorders such as post-traumatic stress disorder (PTSD) and phobias. Studies have indicated that combining VRET with behavioral therapy, patients experience a reduction of symptoms. [18] [19] In some cases, patients no longer met the DSM-V criteria for PTSD.
Telephony ( / təˈlɛfəni / tə-LEF-ə-nee) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone .