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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
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PT Bank Rakyat Indonesia (Persero) Tbk (lit. "Indonesian People's Bank"), commonly known as Bank BRI or just BRI, is one of the largest banks in Indonesia. [4] It specialises in small scale and microfinance [5] style borrowing from and lending to its approximately 30 million retail clients through its over 8,600 branches, units and rural service posts.
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Website. www .bca .co .id. PT Bank Central Asia Tbk, commonly known as Bank Central Asia ( BCA) is an Indonesian bank founded on 21 February 1957. It is the largest private bank in Indonesia with an asset of Rp 1.029,83 trillion (USD 68,5 billion) as of 2022. [2] It is headquarters at BCA Tower in Jakarta . Bank Central Asia (BCA) was founded ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...