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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...
Virtual assistant (occupation) A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [ 1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [ 2] Because virtual assistants are independent contractors rather ...
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. [89] Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company. [90]
Linux (/ ˈ l ɪ n ʊ k s /, LIN-uuks) [11] is a generic name for a family of open-source Unix-like operating systems based on the Linux kernel, [12] an operating system kernel first released on September 17, 1991, by Linus Torvalds.
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Infosys Limited is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company was founded in Pune and is headquartered in Bangalore. [ 6] Infosys is the second-largest Indian IT company, after Tata Consultancy Services, by 2020 revenue figures.