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  2. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement ( SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [ 1] The most common component of an SLA is that the services should be provided to the customer as agreed ...

  3. McNamara–O'Hara Service Contract Act - Wikipedia

    en.wikipedia.org/wiki/McNamara–O'Hara_Service...

    The McNamara–O'Hara Service Contract Act of 1965 (SCA), codified at 41 U.S.C. §§ 6701 – 6707, is a US labor law that requires government to use its bargaining power to ensure fair wages for workers when it buys services from private contractors.

  4. Extended warranty - Wikipedia

    en.wikipedia.org/wiki/Extended_warranty

    An extended warranty is coverage for electrical or mechanical breakdown. It may or may not cover peripheral items, wear and tear, damage by computer viruses, re-gassing, normal maintenance, accidental damage, or any consequential loss. [ 2] Most state insurance regulators have approved the inclusion of normal wear and tear, accidental damage ...

  5. Terms of service - Wikipedia

    en.wikipedia.org/wiki/Terms_of_service

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Donate; Pages for logged out editors learn more

  6. Contract - Wikipedia

    en.wikipedia.org/wiki/Contract

    A contract is an agreement that specifies certain legally enforceable rights and obligations pertaining to two or more parties. A contract typically involves consent [ 1 ] to transfer of goods, services, money, or promise to transfer any of those at a future date. The activities and intentions of the parties entering into a contract may be ...

  7. Master service agreement - Wikipedia

    en.wikipedia.org/wiki/Master_service_agreement

    A master service agreement, sometimes known as a framework agreement, is a contract reached between parties, in which the parties agree to most of the terms that will govern future transactions or future agreements . A master agreement delineates a schedule of lower-level service agreements, permitting the parties to quickly enact future ...

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