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  2. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement ( SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [ 1] The most common component of an SLA is that the services should be provided to the customer as agreed ...

  3. Master service agreement - Wikipedia

    en.wikipedia.org/wiki/Master_service_agreement

    A master service agreement, sometimes known as a framework agreement, is a contract reached between parties, in which the parties agree to most of the terms that will govern future transactions or future agreements . A master agreement delineates a schedule of lower-level service agreements, permitting the parties to quickly enact future ...

  4. Statement of work - Wikipedia

    en.wikipedia.org/wiki/Statement_of_work

    Statement of work. A statement of work ( SOW) is a document routinely employed in the field of project management. It is the narrative description of a project's work requirement. [ 1]: 426 It defines project-specific activities, deliverables and timelines for a vendor providing services to the client. The SOW typically also includes detailed ...

  5. Performance-based contracting - Wikipedia

    en.wikipedia.org/wiki/Performance-based_contracting

    Performance-based contracting (PBC) is about buying performance, not transactional goods and services, through an integrated acquisition and logistics process delivering improved capability to a range of products and services. PBC is a support strategy that places primary emphasis on optimising system support to meet the needs of the user.

  6. Top 100 Contractors of the U.S. federal government - Wikipedia

    en.wikipedia.org/wiki/Top_100_Contractors_of_the...

    With $48.666 billion in business with the U.S. federal government, Lockheed Martin, based in Bethesda, Maryland, is the largest U.S. federal government contractor. The Top 100 Contractors Report ( TCR 100) is a list developed annually by the General Services Administration as part of its tracking of U.S. federal government procurement.

  7. Engineering, procurement, and construction - Wikipedia

    en.wikipedia.org/wiki/Engineering,_procurement...

    EPCM is a services-only contract, under which the contractor performs engineering, procurement and construction management services. In an EPCM arrangement, the client selects a contractor who provides management services for the whole project on behalf of the client.

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