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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  5. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...

  6. What older adults need to know about concussions

    www.aol.com/older-adults-know-concussions...

    A concussion is a mild form of traumatic brain injury, or TBI. It occurs when the skull and brain are rapidly jolted back and forth. This is usually the result of a bump, bang, or blow to the head ...

  7. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  8. How to watch and listen to Yahoo Finance - AOL

    www.aol.com/finance/watch-listen-yahoo-finance...

    Click the Home button on your remote. Go to the upper left-hand corner, select Guide, and click on Yahoo Finance, channel 4201. finance.yahoo.com and Yahoo Finance app. You can also always find ...

  9. Clinic Cat Hilariously Fails Trying to Survive 'A Quiet Place'

    www.aol.com/clinic-cat-hilariously-fails-trying...

    Reward your cat for sitting quietly by only giving them a treat when they aren't meowing. If they start to meow, take the treat away. You can also tackle each skill separately, so first train your ...