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Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the ...
Jennifer Garner Michael Kovac/Getty Images for DAOU Vineyards Jennifer Garner showed off her Hollywood Walk of Fame star to her biggest fan: her mom. “It’s here! Jennifer Garner,” Garner’s ...
Customer-premises equipment In telecommunications, a customer-premises equipment or customer-provided equipment ( CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation point ("demarc"). The demarc is a point established in a building or complex to separate customer equipment from the ...
U.S. veteran Harold Terens, 100, returned to Normandy to marry his 96-year-old bride Jeanne Swerlin amid D-Day anniversary commemorations in France.
President Biden leads former President Trump by 2 points in a national poll of the presidential election published Wednesday by Fox News, taking a lead for the first time since last October. A ...
Customer lifetime value can also be defined as the monetary value of a customer relationship, based on the present value of the projected future cash flows from the customer relationship. [1] Customer lifetime value is an important concept in that it encourages firms to shift their focus from quarterly profits to the long-term health of their customer relationships. Customer lifetime value is ...
In addition, Astra has interests in financial services; heavy equipment and mining; agribusiness; infrastructure and logistics; and information technology. In financial services, Astra's businesses provide financial products and services to support its automotive and heavy equipment sales. The group was also involved in retail banking through a stake in PT Bank Permata Tbk until the late 2010s ...