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If you are unsure who services your loan, or if the servicer changed during the pandemic, visit your student aid account dashboard and scroll to “my loan servicers” or call 1-800-433-3243 ...
Student loan servicers’ ‘gross servicing failures’ impact borrower repayment. Three months after student loan payments restarted, some borrowers are experiencing delays and seeing billing ...
Around 44% of federal student loan borrowers who begin repayment in October have a new loan service provider.
MOHELA was founded by Missouri lawmakers in 1981 to oversee loans guaranteed by the U.S. federal government through the Federal Family Education Loan Program. Following the program's abolition in 2010, MOHELA began to expand its presence in the student loan servicing industry. In 2011, it was granted a contract with the Department of Education (DOE) to service over 100,000 federal student ...
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Aspire Servicing Center is a student loan provider that services parent and student loans from an Aspire affiliate. They also serviced Direct loans until 2015 when they transferred them to MOHELA.
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