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We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.
A TrustScore is the overall measurement of reviewer satisfaction, based on all the service and location reviews a business receives on Trustpilot. A star rating is the TrustScore visualized. Learn how they’re calculated here.
We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.
All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating. A Trustpilot review can start in two ways:
Do you agree with Trustpilot's 4-star rating? Check out what 306,112 people have written so far, and share your own experience.
Anyone who has had a genuine buying or service experience with a business can write a review on Trustpilot. Share your opinion to help others make better informed purchasing decisions, and help businesses provide a better service.
We work hard to make sure you’re reading reviews based on real experiences. Clever software backed up by real people applying our guidelines help ensure the reviews on Trustpilot are genuine. See how we protect our platform. Combating fake reviews
Trustpilot hosts reviews as user-generated content in our online community that's open and accessible to all. Anyone can leave a review for a product or service. Everyone has a voice. As a platform, we work to ensure that all reviews are free of censorship and manipulation, so you know that you’re reading a real review written by a real customer.
Let's look at the different ways you can review a business on Trustpilot, and how we label those reviews. Organic reviews Trustpilot is an open review platform, so people can write organic reviews without a business asking them to.
Trust in reviews defines the very essence of Trustpilot, so we take the job of maintaining a trustworthy community very seriously. We have a host of measures to ensure the reviews on our platform reflect genuine experiences, and to detect and remove fake reviews.