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Assurance Wireless USA, L.P. [1] is a telephone service subsidized by the federal Lifeline Assistance program, a government benefit program supported by the federal Universal Service Fund. The service provides to low-income eligible people a free phone, [ 2 ] [ 3 ] free monthly data, unlimited texting, and free monthly minutes.
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So in February 2017, Asurion launched its Simplr subsidiary to provide customer-service via on demand staffing and machine learning. [12] Through Soluto, Asurion acquired in 2017 Drippler, another tech support app company, and merged it with Soluto. [2] In August 2019, Asurion acquired uBreakiFix, a national phone and electronics repair chain. [13]
Assurant Health (now divested from Assurant) [22] [19] was repeatedly found to cancel health policies for some customers that had serious medical conditions, and 12 states criticized the firm for denying claims, with most of the states levying fines against Assurant. [26] [27] [28] A number of individual cases have been reported.
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