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If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...
Fix sending and receiving issues with third-party email apps. If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
X.3.XXX Mail System Status. X.4.XXX Network and Routing Status. X.5.XXX Mail Delivery Protocol Status. X.6.XXX Message Content or Media Status. X.7.XXX Security or Policy Status. The meaning of the "detail" field depends on the class and the subject, and are listed in RFC 3463 and RFC 5248 . A server capable of replying with an Enhanced Status ...
You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.
Email spoofing is the creation of email messages with a forged sender address. [ 1] The term applies to email purporting to be from an address which is not actually the sender's; mail sent in reply to that address may bounce or be delivered to an unrelated party whose identity has been faked. Disposable email address or "masked" email is a ...
A bounce message or just "bounce" is an automated message from an email system, informing the sender of a previous message that the message has not been delivered (or some other delivery problem occurred). The original message is said to have "bounced". This feedback may be immediate (some of the causes described here) or, if the sending system ...
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure ...