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The factory reset won't delete any of your files on Google Drive or external storage device. Note: If you're using your Chromebook at work or school, you can't reset it. Ask your administrator to wipe the data on your Chromebook and re-enroll the device on your work or school network. Before you factory reset your Chromebook
Try a hard reset only after other ways to fix the problem have failed. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder. Hard reset your Chromebook. For most Chromebooks, follow the steps below: Turn off your Chromebook. Press and hold Refresh and tap Power .
Es recomendable restablecer tu Chromebook si se dan las siguientes condiciones: Recibes un mensaje que indica que debes restablecer este dispositivo Chrome. Tienes problemas con tu perfil de usuario o configuración. Intentaste reiniciar tu Chromebook, pero aún no funciona correctamente. Quieres cambiar el propietario de la Chromebook.
Learn how to recover your Chromebook's operating system (OS) when it doesn't work properly. Find out how to enter recovery mode, use the internet or a USB drive, and fix common problems with recovery.
To change the owner of your Chromebook: Reset your Chromebook to factory settings. This process will erase all data, files, and accounts on your Chromebook. Set up your Chromebook again and sign in with the account that you want as the owner. Note: If you're using your Chromebook at work or school, your administrator is the owner. You can't ...
Una vez que hayas restablecido el Chromebook, haz lo siguiente: Sigue las instrucciones que aparecen en la pantalla para configurar tu Chromebook. Comprueba si se ha solucionado el problema. Obtener más ayuda. Si has recuperado los ajustes de fábrica de tu Chromebook y el problema persiste, prueba a seguir estos pasos:
Chromebook auf Werkseinstellungen zurücksetzen. Melden Sie sich von Ihrem Chromebook ab. Halten Sie Strg + Alt + Umschalttaste + R gedrückt. Wählen Sie Restart („Neu starten“) aus. Wählen Sie im eingeblendeten Feld die Option Powerwash Weiter aus. Folgen Sie der Anleitung auf dem Bildschirm und melden Sie sich mit Ihrem Google-Konto an.
On the Device details page, select Reset. To wipe multiple devices: Check the boxes next to the the devices you want to remotely wipe. At the top, select More Reset. In the box, do the following: Select Clear User Profiles or Factory Reset. Select I understand this will remove data from the device and cannot be undone. Click Reset again.
Voordat je de Chromebook reset, moet je een back-up van je bestanden maken in Google Drive of op een externe harde schijf. Als je de fabrieksinstellingen terugzet, worden je bestanden in Google Drive of op het externe opslagapparaat niet verwijderd. Opmerking: Als je je Chromebook op het werk of op school gebruikt, kun je deze niet resetten.
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