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  2. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  3. User review - Wikipedia

    en.wikipedia.org/wiki/User_review

    User review. A user review is a review conducted by any person who has access to the internet and publishes their experience to a review site or social media platform following product testing or the evaluation of a service. [1] User reviews are commonly provided by consumers who volunteer to write the review, rather than professionals who are ...

  4. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  6. Cringeworthy Corporate Public-Relations Failures - AOL

    www.aol.com/cringeworthy-corporate-public...

    The company swiftly pulled the product from its freezers and issued a brief though vague apology: "We received feedback that a few items caused concern for some of our customers and we sincerely ...

  7. Yelp - Wikipedia

    en.wikipedia.org/wiki/Yelp

    The review filter was first developed two weeks after the site was founded and the company saw their "first obviously fake reviews". Filtered reviews are moved into a special area and not counted towards the businesses' star-rating. The filter sometimes filters legitimate reviews, leading to complaints from business owners.

  8. It pays to be mean: A 40-year behavioral study confirms your ...

    www.aol.com/finance/pays-mean-40-behavioral...

    The most high-profile example is probably billionaire X owner Elon Musk, who in the past used his platform to mock his disabled ex-employee that he had laid off after acquiring the social media ...

  9. Mean Girls the Musical review: Not a cool musical – just a ...

    www.aol.com/mean-girls-musical-review-not...

    Except, not being mean isn’t the same as being a good person. Because, look, I’ll probably sound a bit mean about Mean Girls – The Distinctly Average Musical Adaptation, but I’m not trying ...